Fly Mammoth Cave ("we", "us", or "our") operates flymammothcave.com and provides scenic helicopter tours in Cave City, Kentucky near the Mammoth Cave area. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book a tour with us.

Information We Collect

We may collect the following types of information:

Contact information you provide when booking or inquiring, such as your name, email address, phone number, and mailing address.
Booking details such as flight type, party size, preferred date/time, and special requests.
Payment information processed securely through our third-party payment processors. We do not store full credit card numbers on our servers.
Usage data collected automatically, such as IP address, browser type, pages visited, and referring URLs, through cookies and analytics tools.

How We Use Your Information

To process and confirm your helicopter tour reservations.
To communicate with you about bookings, weather updates, schedule changes, and customer service requests.
To send promotional offers and updates about Fly Mammoth Cave (you may opt out at any time).
To improve our website, services, and overall customer experience.
To comply with legal obligations and FAA requirements.

Sharing Your Information

We do not sell or rent your personal information. We may share information with:

Service providers who help us operate our business (payment processors, booking platforms, email providers, hosting services).
Legal authorities when required by law, subpoena, or to protect our rights and the safety of our passengers.

Cookies and Analytics

We use cookies and similar technologies (including Google Analytics) to understand how visitors use our site and to improve performance. You can disable cookies in your browser settings, though some features of the site may not function correctly.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. Bookings on behalf of minors must be made by a parent or legal guardian.

Your Rights

You may request to access, correct, or delete the personal information we hold about you by contacting us using the details below. You may also opt out of marketing emails at any time by clicking the unsubscribe link in any email.

Third-Party Links

Our site may link to third-party websites (such as tourism partners, hotels, and attractions near Mammoth Cave National Park). We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Fly Mammoth Cave
Cave City, KY 42127
Email: visionhelos@gmail.com
Phone: (931) 548-5022

← Back to home

Privacy Policy